Privacy Policy

Last Updated: 25-Aug-2026

Doctor Harvest (“Doctor Harvest”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit, browse, register on, or make a purchase through our website [insert final website URL] (the “Website”), or otherwise interact with us.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with Doctor Harvest, we may collect the following information.

Information you provide to us

When you place an order, create an account, subscribe to our communications, contact us, or otherwise interact with us, we may collect:

Full name
Email address
Mobile/telephone number
Billing address
Shipping/delivery address
Payment and transaction information
Order history and details
Information you provide when contacting customer support
Reviews, feedback, or other information you voluntarily submit

We do not intend to collect information that is not reasonably necessary for providing our products and services.

Information collected automatically

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Time zone
Approximate location derived from technical information
Pages visited
Products viewed
Referring and exit pages
Date and time of visits
Website interactions and usage information

We may collect this information through cookies, pixels, tags, log files, analytics tools, and similar technologies.

2. Cookies and Similar Technologies

We may use cookies and similar technologies to help operate and improve our Website.

Cookies may help us:

Keep the Website functioning properly
Remember your preferences
Understand how visitors use our Website
Improve website performance
Understand product and customer interactions
Measure marketing and advertising performance
Provide relevant communications or advertising where permitted

You may be able to control or disable cookies through your browser settings. Certain Website functions may not work properly if cookies are disabled.

Where applicable, we will provide appropriate information and choices regarding cookies and consent.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

To process and fulfil orders

We use your information to:

Process payments
Confirm and fulfil your orders
Arrange delivery
Provide invoices and order confirmations
Handle returns, refunds, and replacements
Provide customer support
To communicate with you

We may use your contact information to:

Respond to your questions
Provide order-related updates
Respond to complaints or requests
Provide customer service
Communicate important information about our Website or services
To improve our Website and products

We may analyse information about how customers use our Website to:

Improve website functionality
Improve customer experience
Understand customer preferences
Develop and improve our products and services
Identify technical issues
To maintain security

We may process information to:

Detect and prevent fraud
Protect our Website and systems
Investigate suspicious or unauthorised activity
Protect our customers and business
Marketing and communications

Where permitted by applicable law and consistent with your choices, we may use your information to send:

Product updates
New product announcements
Offers and promotions
Educational content
Newsletters
Other communications relating to Doctor Harvest

You may opt out of marketing communications at any time.

4. Sharing Your Personal Information

We do not sell your personal information.

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our services.

These may include:

Payment service providers

Payment providers may process payment and transaction information to securely complete your purchase.

Delivery and logistics partners

We may share relevant information such as your name, phone number and delivery address with courier and logistics partners so that your order can be delivered.

Technology and website service providers

We may use third-party technology providers for services such as:

Website hosting
E-commerce functionality
Analytics
Customer support
Email communication
Security
Marketing technology

Analytics and advertising providers

Where used by Doctor Harvest, third-party services such as Google Analytics, Meta or similar platforms may process certain information to help us understand website usage or measure marketing activities.

The actual third-party services used by Doctor Harvest should be listed and reviewed before this policy is published.

Legal and regulatory requirements

We may disclose personal information where reasonably necessary to:

Comply with applicable laws or regulations
Respond to lawful requests from government authorities
Protect our legal rights
Prevent fraud or misuse
Protect the safety of our customers, employees, or business

5. Data Security

We take reasonable and appropriate measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

Depending on the nature of the information and the risks involved, these measures may include technical, organisational, and administrative safeguards.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Fulfilling orders
Providing customer support
Maintaining business and transaction records
Meeting legal, accounting, tax, or regulatory requirements
Resolving disputes
Preventing fraud and misuse
Enforcing our agreements

When personal information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

7. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Request information regarding how your personal information is processed
Raise a grievance regarding the handling of your personal information

The Digital Personal Data Protection framework provides individuals with rights and mechanisms concerning their digital personal data, with implementation subject to the applicable commencement provisions.

To exercise an applicable right, please contact us using the details provided in the Contact Us section below.

8. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw that consent, subject to applicable law.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services or fulfil certain requests where the information is necessary for those purposes.

The DPDP Rules contemplate clear notices and an accessible mechanism for withdrawing consent comparable to the process used to provide consent.

9. Marketing Communications

If you subscribe to our newsletter or otherwise opt in to receive marketing communications, we may send you information about:

Doctor Harvest products
New launches
Offers
Recipes and food-related content
Wellness and traditional food practices
Brand updates

You can unsubscribe from promotional emails at any time by using the “Unsubscribe” option included in our communications or by contacting us.

10. Third-Party Websites

Our Website may contain links to third-party websites, services, or platforms.

Doctor Harvest is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with your personal information.

11. Children’s Privacy

Our Website is not intended to knowingly collect personal information directly from children in circumstances where such collection is restricted by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

12. International Data Transfers

Some of our service providers or technology partners may process information outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to do so in accordance with applicable laws and regulatory requirements.

13. Do Not Track

Some browsers provide a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to such signals, our Website may not respond to every browser-based Do Not Track signal.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our business
Changes to our Website
Changes to our products or services
Changes in technology
Changes in applicable laws or regulations

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically.

15. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to raise a privacy-related complaint or grievance, you can contact us at:

Doctor Harvest
Email: Info.doctorharvest@gmail.com